Show

How to show an image, audio fragment, video or predefined answer

Purpose

To show the user an image, a video, an audio fragment or a predefined answer. The following example shows an example of an FAQ, an image and an audio fragment.

Example of show

Configuration

The show action needs to know which type of media to show after which it will need either a URL in case of an image, video or audio fragment or the Answer that needs to be shown.

Configuring the Show action

Parameters

field	description
media type	image, video, audio or Answer
condition to execute	to configure when or when not to execute this step
image URL	the URL to the image
video URL	the URL to the video
audio URL	the URL to the audio fragment
Faq	to select the Answer from the list of answers

Be aware that the system doesn't prevent you from adding an image step, even when your bot is only connected to the Telephony channel.