Virtual Agent Manual
  • Getting started
  • Provisioning
    • Create bot
    • Language and timezone
    • Connect to a channel
      • Connect website
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      • Connect Whatsapp
      • Connect to Microsoft Teams
    • Invite users
  • Onboarding
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  • Content
    • Basics
      • Conditions
      • Embedding
      • Tags
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      • First time
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    • Flows
      • Template Flows
        • Virtual Chat agent
          • Start flow
          • Menu flow
          • Unknown flow
          • Close flow
          • Poll flow
          • Nudge flow
        • Virtual Voice Agent
          • Start flow
          • Menu flow
          • Unknown flow
          • Close flow
          • Message flow
      • Action types
        • Say
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        • Show
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        • Escalate
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        • Tag
        • Note
        • Email
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        • Dial
        • Stop
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    • Topics
    • Nudges
      • Welcome Nudges
      • Manual Nudges
      • A/B testing
  • Operation
    • Live chat
      • Escalation
      • Inbox
      • Assign
      • Join
      • Send
      • Leave
      • Close
    • Notes
    • Additional skills
      • Skills settings
      • Google Search
      • Calendar Booking
  • Frequently asked questions
    • Push notifications
    • Escalation isn't working
    • Conversation <button>
    • Multiple inboxes
      • Add inbox
      • Appoint users to inboxes
      • Configure escalation actions
    • WhatsApp for Business
    • Number porting
  • News
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  1. Content
  2. Flows
  3. Template Flows
  4. Virtual Chat agent

Nudge flow

Used to directly get in contact with a visitor

PreviousPoll flowNextVirtual Voice Agent

Last updated 3 years ago

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This flow is used for starting the conversation when triggered from the . It's only purpose is to escalate to a live operator.

Manual Nudge